Συχνές ερωτήσεις

  1. Which types of payment are accepted?
    Please read Payment Terms.
  2. How do I receive my order?
    Check the Delivery Terms.
  3. I want to change a product I bought. What is the procedure?
    For any change you want to make, please consult or Returns Policy
  4. I want to change a product I bought. What is the procedure?
    For any change you want to make, please consult or Returns Policy
  5. How can I find my ring size?
    Please consult the Ring Size Chart
  6. I placed an order but now I want to make a change in it. Can I?
    You can make any change in your order before shipping, either by calling to 00302310329273 (Greece), or via email to eshop@entochriso.gr, stating your order’s number and the changes you wish to make. We will confirm the new order via email.
  7. Can I cancel my order?
    You can cancel your order by phone, calling to 00302310329273 (Greece), or via email to eshop@entochriso.gr, stating your order’s number.
  8. What warranties do you provide?
    In this section you will find information about warranties. Is there a store I can visit?
    You can visit our physical shop 16, Gianni Aggelou str., GR54250 Thessaloniki, Greece in order to receive your orders.
  9. How can I protect my jewels from physical damage?
    In this section you will find some guidelines for protection.